Canon Service Errors 5B00, 5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, 5B15 Reset Solutions

When Main Waste Ink Pad Counter or Platen Pad Counter overflows – Canon printer will show such Error Support Codes:
– Error Support Codes: [5B00], [5B02], [5B03] – Main ink absorber is full (black)
– Error Support Codes: [5B04], [5B05] – Main ink absorber is full (color)
– Error Support Code: [5B12], [5B13] – Platen ink absorber is full (home)
– Error Support Code: [5B14], [5B15] – Platen ink absorber is full (away)
When this errors occur, the printer is blocked and can not be used until waste ink counters will be reset.

This errors occur because the waste ink absorber is full. This error occurs because every time the printer is turned on or starts printing, the pump will suck ink from the ink tank to flow to the print head, and ensure the print head is ready to use. The process of suctioning ink from the ink tank to flow to the print head, results in waste ink being collected in the waste ink absorber

 

 

EPSON Waste Ink Pad Counters overflowed /Service required / A printer's ink pad is at the end of its service life

OR

 

<b>WIC RESET KEY</b> for the WIC Reset Uility - One Key for One Reset

 

 

Supported Printers

WIC Reset Utility can work with almost all Epson Printer Models. Please check You model.

SUPPORTED MODELS LIST (V 5.59):

Canon printers

MX470 series
MX490 series
MB2000 series
MG5100 Series
MG5200 Series
MG5500 series
MG5600 series
MG5700 series
G1000, G1100, G1400, G1900
G1010, G1110, G1410, G1910
G2000, G2100, G2400, G2900
G2010, G2110, G2410, G2910
G3000, G3100, G3400, G3900
G3010, G3110, G3410, G3910
G4000, G4100, G4400, G4900
G4010, G4110, G4410, G4910
TR8500 Series
TS5100
TS8000 Series

Epson printers

Artisan:
Artisan 50, Artisan 600, Artisan 700, Artisan 710, Artisan 720, Artisan 725, Artisan 730, Artisan 800, Artisan 810, Artisan 830, Artisan 835, Artisan 837, Artisan 1430

B:

B30, B40W, B42WD, B1100, B1110

BX:
BX300F, BX305FW, BX310FN, BX320FW, BX525WD, BX535WD, BX600FW, BX610FW, BX620FWD, BX625FWD, BX630FW, BX635FWD, BX925FWD, BX935FWD

C:
C58, C59, C61, C62, C63, C64, C65, C66, C67, C68, C76, C77, C78, C79, C82, C83, C84, C85, C86, C87, C88, C90, C91, C92, C93, C94, C95, C97, C98, C99, C110, C120

Color:
Color 1160, 760, 860

CX:
CX2800, CX2900, CX3100, CX3200, CX3300, CX3400, CX3500, CX3600, CX3650, CX3700, CX3800, CX3900, CX3905, CX4000, CX4080, CX4100, CX4200, CX4500, CX4600, CX4700, CX4800, CX4900, CX4905, CX5000, CX5700F, CX5900, CX6000, CX6300, CX6400, CX6500, CX6600, CX7300, CX7400, CX7700, CX7800, CX8300, CX8400, CX9300F, CX9400Fax, CX9500F

D:
D68, D78, D88, D92, D120

DX:

DX3800, DX4000, DX4050, DX4200, DX4800, DX5000, DX5050, DX6000, DX6050, DX7400, DX7450, DX8400, DX9400F

EP:
EP-702A, EP-703A, EP-704A, EP-705A, EP-706A, EP-707A, EP-708A, EP-709A, EP-774A, EP-775A, EP-776A, EP-777A,
EP-801A, EP-802A, EP-803A, EP-804A, EP-804F, EP-805A, EP-806A, EP-807A, EP-808A, EP-810A, EP-879A, EP-880A,
EP-901A, EP-901F, EP-902A, EP-902F, EP-903A, EP-903F, EP-904A, EP-904F, EP-905A, EP-905F, EP-906A, EP-906F, EP-907A, EP-907F,
EP-976A3, EP-977A3, EP-978A3, EP-979A3,
EP-10VA, EP-30VA, EP-301, EP-302, EP-306, EP-4004

ET:
EcoTank ET-1110, ET-14000, ET-16500, ET-16600,
ET-2500, ET-2550, ET-2600, ET-2610, ET-2650, ET-2700, ET-2710, ET-2720, ET-2750, ET-2760,
ET-3600, ET-3700, ET-3710, ET-3750, ET-3760, ET-4500, ET-4550, ET-4700, ET-4750, ET-4760,
ET-5800, ET-7700, ET-7750, ET-8700, EW-M660FT

EW:
EW-052A, EW-M571T, EW-M630T, EW-M660FT, EW-M670FT, EW-M770T, EW-M5071T, EW-M970A3T

K:
K100, K101, K200, K201, K300, K301

L:
L100, L110, L111, L120, L130, L132
L200, L210, L211, L220, L222
L300, L301, L310, L312, L350, L351, L355, L356, L358, L360, L362, L364, L365, L366, L375, L380, L382, L383, L385, L386, L395, L396
L405, L455, L456, L475, L485, L486, L495
L550, L551, L555, L556, L558, L565, L566, L575
L605, L606, L655
L800, L805, L810, L850
L1110, L1455
L1300, L1800
L3050, L3060, L3070, L3100, L3101, L3108, L3110, L3111, L3116, L3118, L3150, L3151, L3156, L3158, L3160, L3168
L4150, L4158, L4160, L4168
L5190
L8160 (Platen Pad Counter only)

M:
M100, M105, M1108, M1128, M200, M205

ME Office: ME-1, ME-2, ME-10, ME-20, ME-30, ME-32, ME-35, ME-70, ME-80W, ME-82WD, ME-100, ME-101, ME-200, ME-300, ME-301, ME-303, ME-320, ME-330, ME-340, ME-360, ME-400, ME-401, ME-510, ME-520, ME-530, ME-535, ME-560W, ME-570, ME-600F, ME-620F, ME-650FN, ME-700, ME-900WD, ME-940FW, ME-960FWD, ME-1100

NX:
N11, NX100, NX110, NX120, NX125, NX127, NX130, NX200, NX210, NX215, NX220, NX230, NX300, NX305, NX330, NX400, NX410, NX415, NX420W, NX430, NX435, NX510, NX515, NX530, NX620, NX625, NX635

P:
P50, P60

PP:
PP-50, PP-50BD, PP-100 Discproducer – Requires Reset Keys for PP-50, PP-100 models

PX:
PX650, PX659, PX660, PX700W, PX710W, PX720WD, PX730FWD, PX800FW, PX810FW, PX820WD, PX830FWD
PX-5V, PX-7V

PX-045A, PX-046A, PX-047A, PX-048A, PX-049A
PX-1001, PX-1004, PX-1200, PX-1600F, PX-1700F
PX-101, PX-105, PX-201, PX-203, PX-204, PX-205,
PX-404A, PX-405A, PX-434A, PX-435A, PX-436A, PX-437A, PX-501A, PX-502A, PX-503A, PX-504A, PX-505F, PX-535F, PX-5500, PX-5600
PX-601F, PX-602F, PX-603F, PX-605F, PX-673F, PX-675F
PX-A640, PX-A720, PX-A740, PX-FA700
PX-G5000, PX-G5100, PX-G530
PX-K100, PX-K150
PX-M650, PX-M650A, PX-M650F
PX-S05B, PX-S05W, PX-V600, PX-V630, PX-V780

Photo:
Photo 820U, 830U, 890, 900, 950, 960, 1280, 1290, 1390, 1400, 1410, 1430, 1500, 2100, 2200

PictureMate:
PM100, PM-200, PM210, PM215, PM225 PM235, PM240, PM245, PM250, PM260, PM270, PM280, PM290, PM300, PM310, PM400

PM:PM-3500C, PM-4000px, PM-G800, PM-G4500, PM-G5000, PM-A820, PM-A840, PM-A840S, PM-A870, PM-A890, PM-A900, PM-A940, PM-A970, PM-D770, PM-D800, PM-D870, PM-G850, PM-G860, PM-G4500, PM-G5000, PM-T960, PM-T990

R:
R200, R210, R220, R230, R240, R245, R250, R260, R265, R270, R280, R285, R290, R295, R300, R310, R320, R330, R340, R350, R360, R380, R390, R800, R1800, R1900, R2000, R2400, R2880, R3000

RX:
RX420, RX425, RX430, RX500, RX510, RX520, RX530, RX560, RX565, RX580, RX585, RX590, RX595, RX600, RX610, RX615, RX620, RX630, RX640, RX650, RX680, RX685, RX690, RX700

S:
S20, S21, S22

Sure Color:
SC-P400, SC-P407, SC-P408, SC-P600, SC-P607, SC-P608, SC-P700, SC-P708, SC-P800, SC-P900, SC-P908, SC-PX3V, SC-PX5VII, SC-PX7VII

SX:
SX100, SX105, SX110, SX115, SX117, SC119, SX125, SX130,
SX200, SX205, SX209, SX210, SX215, SX218, SX219, SX230, SX235, SX235W, SX400, SX405, SX409, SX410, SX415, SX419, SX420W, SX425W, SX430W, SX435W, SX440W, SX510, SX515, SX525WD, SX535WD, SX600FW, SX610FW, SX620FW

T:
T10, T11, T12, T13, T20, T21, T22, T23, T24, T25, T26, T27, T30, T33, T40W, T42WD, T50, T59, T60, T1100, T1110

TX:
TX100, TX101, TX102, TX103, TX104, TX105, TX106, TX109, TX110, TX111, TX112, TX113,
TX114, TX115, TX117, TX119, TX120, TX121, TX125, TX130, TX133, TX135
TX200, TX205, TX209, TX210, TX215, TX219, TX220, TX230, TX235, TX235W, TX300F, TX320F, TX325F
TX400, TX405, TX409, TX410, TX415, TX419, TX420W, TX430W, TX435W
TX510FN, TX515FN, TX525FW, TX550, TX560WD, TX600FW, TX610FW, TX620FWD, TX650, TX659
TX700W, TX710W, TX720WD, TX730WD, TX800FW, TX810FW, TX820FWD, TX830FWD

WorkForce:
WorkForce 30, 40, 42, 60, 310, 315, 320, 321, 323, 325, 435, 500, 520, 525, 545, 600, 610, 615, 625, 630, 633, 635, 645, 840, 845, 1100
WF-2010, WF-2011, WF-2018, WF-2510, WF-2511, WF-2518, WF-2520, WF-2521, WF-2528, WF-2530, WF-2531, WF-2538, WF-2540, WF-2541, WF-2548, WF-2630, WF-2631, WF-2635, WF-2650, WF-2651, WF-2655, WF-2660, WF-2661, WF-2665, WF-2750, WF-2751, WF-2755, WF-2760, WF-2761, WF-2765
WF-3720, WF-3723, WF-3725, WF-3730, WF-3733, WF-3735

XP:
XP-20, XP-30, XP-33, XP-55
XP-100, XP-102, XP-103
XP-200, XP-201, XP-201, XP-204, XP-208, XP-202, XP-203, XP-206, XP-205, XP-207, XP-210, XP-211, XP-214, XP-216, XP-212, XP-213, XP-215, XP-217, XP-220, XP-225, XP-230, XP-231, XP-235, XP-240, XP-241, XP-242, XP-243, XP-245, XP-247, XP-255, XP-257
XP-300, XP-301, XP-302, XP-303, XP-305, XP-306, XP-310, XP-311, XP-312, XP-313, XP-315, XP-320, XP-322, XP-323, XP-325, XP-330, XP-332, XP-335, XP-340, XP-342, XP-343, XP-345, XP-352, XP-355
XP-400, XP-401, XP-402, XP-403, XP-405, XP-406, XP-410, XP-411, XP-412, XP-413, XP-415, XP-420, XP-422, XP-423, XP-425, XP-424, XP-430, XP-431, XP-432, XP-435, XP-434, XP-440, XP-441, XP-442, XP-445, XP-446, XP-447, XP-452, XP-455
XP-510, XP-520, XP-530, XP-540
XP-600, XP-601, XP-605, XP-610, XP-611, XP-615, XP-620, XP-621, XP-625, XP-630, XP-631, XP-635, XP-640, XP-641, XP-645
XP-700, XP-701, XP-702, XP-710, XP-720, XP-721, XP-750, XP-760
XP-800, XP-801, XP-802, XP-810, XP-820, XP-821, XP-830, XP-850, XP-860
XP-900, XP-950, XP-960
XP-15150, XP-15160, XP-15180 (Platen Pad Counter only)

The reset and read counters function are NOT available for this models (adjustment functions only):
WF-100, WF-110
WF-2850, WF-2851, WF-2855, WF-2860, WF-2861, WF-2865
WF-3010, WF-3011, WF-3012, WF-3510, WF-3511, WF-3512, WF-3520, WF-3521, WF-3522, WF-3530, WF-3531, WF-3532, WF-3540, WF-3541, WF-3542, WF-3620, WF-3621, WF-3622, WF-3640, WF-3641, WF-3642,
WF-4630, WF-4640, WF-4720, WF-4725, WF-4730, WF-4735, WF-4740, WF-4745,
WF-5110, WF-5111, WF-5113, WF-5190, WF-5191, WF-5193, WF-5210, WF-5290, WF-5620, WF-5621, WF-5623, WF-5690, WF-5691, WF-5693, WF-6090, WF-6093, WF-6530, WF-6590, WF-6593,
WF-7110, WF-7111, WF-7610, WF-7611, WF-7620, WF-7621, WF-8010, WF-8090, WF-8093, WF-8510, WF-8590, WF-8593,
WF-R4640, WF-R5190, WF-R5690

The Reset function is NOT available.
Reading counters and adjustments are available in this models:

WorkForce WP-4011, WPM-4011, WP-4015DN, WP-4020, WP-4022, WP-4025DW, WP-4090, WP-4092, WP-4095DN, WP-4511, WP-4515, WP-4520, WP-4511, WP-4515, WP-4520, WP-4521, WPM-4521, WP-4525, WP-4530, WP-4531, WP-4532, WP-4533, WP-4535, WP-4540, WP-4545, WP-4590, WP-4592, WP-4595

 

The supported models list is updated every day by new prionter models. But You can check Your printer model by yourself in WIC utility. It is very easy:

Printer yang boleh support dengan WIC reset boleh dilihat dalam Aplikasi WIC Utility, seperti dalam video ini 

 

 

 

About WIC

WIC Reset Utility means Waste Ink Counters Reset Utility.

This Utility has been developed for making service procedures with inkjet Epson and Canon printers such as printhead power cleaning, fatal error codes reading, waste ink counters read and reset, print quality pattern printing etc.

The most popular function is – Read Waste Ink Counters. You know printers manufacturers put inside the printers Waste Ink Counters and they may overflow and the printer will stop printing.
So if You have a lot of printing job – it would be very useful to know the Waste Ink Counters values, because if they are near to 100% – the printer may stop and Your job will remain undone in time.

So, it is very important to know the current values of Your printers Waste Ink Counters. It is very easy to check by WIC Reset utility. It is free option.
Download and install the latest WIC Reset Utility  Download (ZIP, 2.56 mB)
See video tutorial – How to read current values of Waste Ink Counters.

So, if Waste Ink Counters are not overflowed – You can continue printing. That is Ok. But if Waste Ink Counters has been overflowed or are near that – You have to fix this situation.
Technically, this condition requires an Epson service engineer to resolve. It is however, possible that you could fix it yourself by resetting the printer and clearing the counter of how much ink has gone to those pads. You can reset the Waste Ink Counters by YourSelf and save about $50-60 in case You refer to Service Center engineer. They will do the same, but You’ll waste a lot of Your Time and Your Money.

So, if You have already checked the printers Waste Ink Counters and they are overflowed or near this condition – You have to Reset Waste Ink Counter Yourself by WIC Reset Utility.
See video tutorial How to Reset Waste Ink Counters by WIC Reset Utility.

As You can see in video You have to buy Reset Key for Waste Ink Counter Reset. This Reset Keys is for One Reset only. This Reset Key can be used for all supported printer models.
Please before You decide to buy Reset Key – check if Your printer model is supported by WIC Reset utility – see video tutorial How to check if WIC supports my printer model. Pay attention what functions are available for Your printer model. Some models have Read Waste Ink Counters option available – that means You can read Waste Ink Counters values, but RESET function is NOT available. This is because some printer models have separate Maintenance Ink Cartridge, which has its own IC chip . So this IC Chip can be reset by hardware Chip Resetter only. It can’t be reset by any Software. So, please pay attention to this fact and first check Your printers model support.

After You reset the Waste Ink Counter – the Reset Key will became used. You can check the Reset Keys status very easy. See video tutorial How to check Reset key status.

WIC Reset Utility requirements:
OS: Windows XP, Windows 7 – download here, MAC OS 10.5 Intel and higher – download here
License: FreeWare
Supported languages: Arabic, English, Japaneese, Chineese, Turkish, Italian, Polish, Portugeese, Romanian, Russian, Spanish (see video tutorial How to Change Languages in WIC)

WIC functions:
– check the current value of waste ink counters and ink cartridges counters – FREE
– reset Waste Ink Counters – require RESET KEY – you have to buy Reset Key
– reset Ink Level counters in printers L100, L200, L800 only – FREE
– cleaning printhead – FREE
– Ink charge (power printhead cleaning) – FREE
– read and write serial number – FREE
– read and write USB ID – FREE
– read and write HEAD ID – FREE
– make EEPROM dump, backup – FREE
– paper feed test – FREE
– nozzle check – FREE
– color check pattern – FREE
– initialize (disable) PF deterioration offset – FREE
– retrieve device information – FREE
– make firmware downgrade (when do you need it to do?) – require RESET KEY – you have to buy Reset Key

NOTE: Different models have different functions available. Check available functionf for Your printer model first. See video tutorial How to check available functions?

Best regards for using free WIC reset utility. Be informed about your printers Waset Ink Counters values. Don’t get Your printer Stopped!